Course Overview
Most organizations recognize the value of improvement initiatives; however, many that utilize a formal methodology are left with mixed results. This gap between expectations and results can be traced back to another gap - one between the methodology itself and an organization’s people and processes.

To close this chasm and create sustainable improvement, organizations need ‘thinking tools’. This seminar utilizes the KEPNERandFOURIE™ Thinking Technologies. These processes enable companies to expedite improvement results by focusing on thinking skills. People are better equipped to make decisions, enhance collaboration, focus project priorities, expedite problem resolution, manage risk and improve ROI. Read More.

Who Should Attend
This seminar is ideally suited to executives, project managers and employees responsible for implementing operational improvement initiatives, developing solutions, making decisions and solving problems at work. Business Analysts and Process Engineers will also benefit.

Benefits and Learning Objectives
Participants will learn how to be more effective and efficient through systematic problem solving, decision making, priority setting and risk management processes for their employees and executive teams The session builds problem solving and decision making capabilities by applying KEPNERandFOURIE™ Thinking Technologies to real life problems experienced when implementing an operational improvement initiative. Participants will learn how to:

• Revolutionize and sharpen rational and creative thinking skills
• Improve decision making
• Expedite problem resolution
• Mitigate risks
• Enhance collaboration
• Complete projects on time
• Expedite and sustain operational improvement results
• Provide a foundation for company-wide improvement initiatives
• Read the Full Course Outline.

Plus, receive valuable takeaways. The workshop materials and manual supply full step-by-step instructions for making good decisions and for finding the root cause(s). Cases along with valuable concept explanations and techniques are used within the course to be able to start applying the new skills immediately to current business issues.

Some comments from past participants:

"Finding a common approach to Problem Solving and Decision Making whilst improving collaboration between the management teams was fully achieved by the KEPNERandFOURIE processes. By focusing on improving key issues, we saw immediate and sustained success in our objective to reduce operational costs. In all of my 30 years experience, this approach is the best I have seen, it is a common sense approach that is easy to follow and understand.
" Plant Manager, Fortune 1000 Manufacturing Company, Europe

Read the Instructor Bio: Ingrid Hogervorst.

Other courses led by this instructor:

• Fundamentals of Systematic Innovation:
  A Hands-on Workshop on Unleashing Creativity

Read information on payment, cancellation policy and course locations.